Privacy Policy (English)
Article 1 (Scope of Application)
This Privacy Policy applies to all services and websites provided by us and governs the handling of personal information provided by customers (whether individuals or corporations).
Article 2 (Information We Collect)
We collect the following information to the extent necessary.
- Name (individual or corporate representative)
- Email address
- Phone number
- Address
- Business type and industry
- Server information, domain information, social media account details, etc.
- Credit card information (collected and managed via Stripe; not retained directly by us)
- Various materials and data provided by the customer related to the services (e.g., images, text, etc.)
Article 3 (Purpose of Use)
The collected personal information will be used solely for the following purposes:
- Provision, execution, communication, and confirmation of our services
- Procedures related to payments and billing
- Support operations such as maintenance and troubleshooting
- Responding to inquiries from customers and managing inquiry history
- Responding to violations of the Terms of Use or applicable laws and regulations
- Marketing purposes including service improvements, quality enhancement, and information on new services
Article 4 (Provision to Third Parties)
We will not provide personal information to third parties except in the following cases:
- When consent is obtained from the customer
- When disclosure is required by law
- When sharing is necessary with external service providers (e.g., payment processors) for service provision
- When necessary to protect life, body, or property and obtaining consent is difficult
Article 5 (Management of Contractors)
When outsourcing the handling of personal information to contractors, we will enter into appropriate contracts and exercise necessary supervision to prevent information leakage.
Article 6 (Management of Personal Information)
We will implement reasonable safety measures against risks such as leakage, loss, damage, falsification, or unauthorized access to the personal information we collect, and will continuously review and improve such measures.
Article 7 (Cookies and Access Analytics)
We may use cookies and similar technologies on our website for the following purposes:
- Analysis of site usage (e.g., via Google Analytics)
- Temporary data storage for improved user convenience and troubleshooting
These cookies will not be used in conjunction with information that can identify individuals. Customers who do not wish to use cookies may disable them through their browser settings.
Article 8 (Disclosure, Correction, and Suspension of Personal Information)
- Customers or their legal representatives may request the disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of their personal information. We will respond within a reasonable period and scope. We may require identification documents to confirm identity.
- A handling fee of 3,000 yen (tax included) will be charged per request for disclosure. If mailing is requested, additional shipping fees will apply.
Article 9 (Retention Period)
Personal information will be retained only for the period necessary to achieve the stated purposes and will be promptly deleted or anonymized thereafter, unless otherwise required by law.
Article 10 (Amendment of Privacy Policy)
This Privacy Policy may be revised without prior notice due to changes in laws or our business operations. Revised policies will take effect once posted on our website or otherwise communicated via email or similar methods.
Article 11 (Contact)
For inquiries regarding the handling of personal information, please contact the following: